AI delivery.
Put AI where it pays: in support, in operations and in how your engineers ship.
Who it is for. Teams that have tried ChatGPT and a few pilots, and now want measurable output: fewer tickets, faster delivery, less manual work.
Of support conversations handled by an AI agent I built and launched
AI consultant for automation and AI agents.
AI is useful when it takes real work off people and you can measure the difference. I design and build AI workflows end to end, from customer support agents to coding agents that work inside your engineering process, with human checkpoints where they are needed. I use these tools daily on my own platform, so the advice comes from running them in production.
What you get out of it.
AI support that resolves conversations end to end
Engineers running coding agents with review and tests around them
Tickets refined with real context from code, logs and analytics
A baseline first, so you can see what changed and what it cost
What happens after you say yes.
Baseline.
Measure the work as it is today: cycle time, rework, support volume, hours spent on manual tasks.
One workflow, end to end.
Pick one flow, for example support or ticket to merge request, and run it with AI and a human checkpoint.
Prove it or drop it.
Compare against the baseline. Keep what moves the number. Drop what does not.
What keeps going.
- Agent workflows designed, built and maintained
- Team coaching on working with coding agents
- Cost and quality tracking per workflow
- New use cases prioritised by payoff
AI delivery, answered.
Where should we start with AI?
With one workflow that costs you real time or money today, such as support tickets or a manual back-office task. We measure it, run it with AI and a human checkpoint, and compare. If it does not move the number, we stop.
Will AI replace our developers?
No. It changes what they spend time on. Developers drive and review the agents, and spend less time on repetitive work. The teams that do best set clear tickets, tests and review around the agents.
Is our data safe with AI tools?
It can be. We choose providers and settings that keep your data out of model training, limit what each agent can access, and log what it does.
Tell me what is going on.
Tell me where the manual work is today. I reply within one working day with next steps, or a straight no if I am not the right fit.
Or book directly: 30-minute call · [email protected]